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Account & data

Delete account and data

You can request deletion of your account and associated personal data. This page describes the request path and legal limits.

Privacy request by email

Request, not self-service deletion

This page does not perform immediate deletion and does not show a fictitious success status. A request is reviewed by the responsible body because working-time, payroll and receipt data may be subject to statutory retention obligations.

How to submit a request

  1. 1Contact your company's administration first. It manages your access and employee data.
  2. 2State the company, your name, your role and the email address of your account.
  3. 3State whether you request deactivation of access, deletion of eligible personal data or both.
  4. 4The responsible body verifies your identity and authorisation and confirms receipt. Only then are accesses deactivated and eligible data deleted or anonymised.

What is distinguished

Remove account

The account and associated access data are removed, provided no statutory obligations prevent this.

Deactivate employee access

Access is blocked. Employment and working-time data generally remain for the statutory retention period.

Delete personal data

Eligible data is deleted or anonymised. Records subject to statutory retention remain blocked and are not used for other purposes.

Statutory retention

Working-time, payroll, sickness, receipt and audit data may continue to be stored due to statutory obligations. Deletion of these records therefore cannot be promised.

Details for the request

  • Company and location
  • Full name and role
  • Email address of the account
  • Type of request: deactivation, deletion or both

Please do not send

  • Passwords or one-time codes
  • Full identity documents
  • Health data or diagnoses
  • Full receipt contents in the first message

Processing

Processing time depends on identity verification, authorisation and statutory retention obligations. No blanket deletion promise is given.

Submit request

Send the request from your registered email address to the following privacy address.

office@digicut.at

Your rights

Independently of a deletion request, you may request information, correction, restriction, data portability or objection. The privacy policy explains the rights and the complaint route.

Read the privacy policy