Support
Help and contact
Help with invitation, sign-in, working time, fuel receipts, planning and documents.
Access to ReiherField is set up exclusively by the company. For questions about account, role or invitation, your company's administration is the fastest route.
Invitation and sign-in
Invitation links are time-limited. If a link has expired or no invitation arrived, administration can trigger a new invitation.
Working time and receipts
For missing shifts, incorrect times or receipts, contact your company's administration. Corrections are documented traceably.
Privacy and account
How to request information, deletion or correction and why deactivation is not deletion is explained on the Account & data page.
Security
Please report suspicious sign-ins or suspected security vulnerabilities via the security contact once it is published.
Central support
The operator can be reached via the following channels. For app and account questions, your company's administration remains the fastest route.
- Support email: office@digicut.at
- Phone: +43 7237 5101
- Privacy: office@digicut.at
- Security: office@digicut.at
Before you write
- State your company, your role and the affected feature.
- Describe what you expected and what actually happened.
- Do not state passwords, one-time codes or full identity documents.
- Do not send full receipt contents or health data in the first message.
Delete account or data
Deletion is not automatically deactivation. Read the distinction and the request path on the deletion page.
Delete account and dataNo database-backed form
This website does not use a contact form that stores requests in its own database. Depending on configuration, a message is opened in your email program or transmitted via the configured form endpoint.